The Zones of Regulation Platform Update FAQs

A message to our Zones Community

The Zones of Regulation Digital Curriculum has moved to a new and improved platform at dc.zonesofregulation.com.

Over the last six months, we have been working through a large-scale system upgrade on our platform to bring you a better Zones experience with new features.  As we migrate to this new platform, we recognize that this has come with some growing pains and migration challenges for some. Unfortunately, the timing couldn’t be worse for many of you as you navigate getting started in the new school year. We are committed to getting you the access you need and supporting you through this process. We are working around the clock to help you through any challenges that arise.  Please know we are devoted to supporting you and are so grateful for your patience during this transition.

Thank you for being a part of our Zones Community, we can’t make the impact without you.

With gratitude,

Leah Kuypers and The Zones Team

How do I log in to the updated platform to access The Zones of Regulation Digital Curriculum?

Go to dc.zonesofregulation.com/re-register and set a new password to log in to the Updated Zones Platform. Please take action before September 19, 2025, to ensure continuous access.

• Use the same email address from your original account login.
• You will receive an email with subject: Password Reset for The Zones of Regulation Digital Curriculum– check your spam folder if it’s not in your inbox.
• Once you’re logged in to dc.zonesofregulation.com, make sure to bookmark the page for easy access moving forward.

When will the upgraded platform launch?

The upgraded Zones platform is now live for current users at dc.zonesofregulation.com. Follow the instructions above to log in. Take action before September 19, 2025, to ensure continuous access.

What’s new or different in the upgraded platform?

The upgraded platform keeps the same core curriculum and familiar format, so current users will feel right at home. What’s new are enhancements like built-in training, improved administrator tools for teams, and easier access to live and on-demand learning. Popular features like the Getting Started Guide and PDF printing have also been refined for a smoother experience.

Will my login information stay the same?

You will continue to use the same email address to login, but will need to select a new password. Follow the instructions above to get started.

I’m an Account Administrator for my organization. Are all my users transferred into the new platform?

Yes. Everyone with an active subscription will receive a notification prompting them to re-register their accounts. Once you log into the updated platform, you will find a number of new features and functions within the account dashboard to manage your orders and users.

Will my subscription expiration date change with the platform switch?

No. Your account data, including your start date and expiration date, will transfer to the upgraded platform.

When do I need to log into the new platform by?

All users must re-register by September 19, 2025, to maintain access to The Zones of Regulation curriculum.

What happens if I don’t take any action, and don’t respond to the invitation?

That’s okay, it’s not too late! Once the current platform is inactive, you can still follow the directions to login on the updated platform.

Will I be able to access the current platform during the transition period?

Yes, the current platform at digital.zonesofregulation.com will remain accessible through September 19, 2025.

I did not receive an email inviting me to re-register. What do I do next?

That’s okay. You can follow the instructions to set your passwords and log in to the updated platform at dc.zonesofregulation.com/re-register.

What if there’s a problem with my password, or I entered it incorrectly?

If you make an error when you reset your password, you can try again by selecting “reset my
password” on the main login page at dc.zonesofregulation.com.

Not everyone in my group has registered for their subscriptions yet. What will happen with these “unregistered” accounts?

The number of subscriptions or access passes you purchased should automatically show up on the Manage Orders page  for the Group Administrator. Group admins will see their balanced of assigned and available licenses on the Manage Orders page.

What if I renewed my subscription, but don’t see the updated dates in my account yet?

If you purchased a renewal, but don’t see the dates applied to your account yet, we will be updating this information by Sept 29, 2025. In the meantime, there will be no lapse in your subscription.

Who can I contact for help?

As always, you can reach out to our customer care team for support.